Apartments Puerta del Sol. Rent Apartments and Lofts in Madrid Center                        
FAQ

PUERTA DEL SOL APARTMENTS ARE LOCATED IN SAFE AREAS?

Yes. The centre of Madrid is safe and not dangerous. However attention should be paid to purses and backpacks because there are a few professional pickpockets that operate in the centre. We therefore recommend keeping a close eye on your belongings and to monitor your money and I.D.

IS EVERYTHING INCLUDED IN THE PRICE?

It includes the services specified below: WATER, COMMUNITY COSTS, 24 HOURS ACESS TO THE INTERNET, ELECTRICITY, LINEN AND TOWELS. Consumption of electricity will be billed in the event that a monthly rent is agreed.

DO ALL THE APARTMENTS HAVE INTERNET?

Yes, every apartment has high speed internet access. For apartments and 5 No. 4 cable ADSL connection is required. The access codes will be provided upon arrival to the apartment. This service is free, but we are not responsible for damage or outages that occur outside our service.

DOES ALL THE APARTMENTS HAVE A WASHER AND A MICROWAVE?

Yes, they are located within the closets.

WHAT TO DO IF YOU GET TO MADRID WITH A CONFIRMED RESERVATION AND CANNOT CONTACT YOU BY PHONE?

On the day of arrival we are always aware of our clients because the estimated time of arrival in Madrid was provided in the details. In any case we provide more than one phone number for the clients peace of mind.

WHAT IS THE BEST WAY TO TRANSFER FROM THE AIRPORT TO THE CENTER OF MADRID?

We recommend the bus Express from the Terminal Aerport to Cibeles Square (2 euros). From Cibeles Square to our apartments you can take a taxi (4 euros) or underground.

HOW DO I HAVE THE ASSURANCE THAT THE PICTURES MATCH REALITY?

The pictures have been taken in order to be as close to reality. Our intention is that our clients find themselves comfortable and do not feel deceived.