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ARE THE APARTMENTS PUERTA DEL SOL LOCATED IN SAFE
AREAS?
Yes, The centre of Madrid is a safe place and isn't
dangerous. This being said, you should, as in any country, pay a lot of
attention to your wallets and bags because pickpockets operate worldwide. As a
general precaution it is always a good idea to keep a close eye on your money
and documentation in Madrid.
IS EVERYTHING INCLUDED IN THE PRICE?
The following services that are specified are included:
WATER, COMMUNITY COSTS, and 24 HR INTERNET CONNECTION. The consumption of
electricity will be billed at the end of the contract according to what the
counter of the company reads; the cost is 0.16 Euros/ kw and usually comes to
around 35 Euros. This measure is taken not for the price but to make the
responsible the user of the apartment of consumption and to avoid abuse like
leaving the lights or air conditioning on whilst not being there necessary. We
will charge you 30 Euros at the end of your stay for cleaning of the apartment,
so everything is included except the electricity and the final cleaning.
DO ALL THE APARTMENTS HAVE INTERNET?
Yes. All the apartments have internet (Except apartment nº
20) with WIFI. For apartments nº 4 y 5 you need an adsl connection cable. The
access codes will be given to you on the arrival of the apartment. This service
is free and included within the price, but we are not responsible for the
damages, or cuts with the service providers or any other problem outside of our
services.
IS THERE A WASHING MACHINE AND MICROWAVE IN ALL THE
APARTMENTS?
Yes, they are located within the closets.
WHAT DO I DO IF WHEN I REACH MADRID WITH A CONFIRMED
BOOKING, I CANNOT GET IN CONTACT WITH YOU BY TELEPHONE?
On the day of arrival we are always aware of our clients
and you should inform us of your approximate time of arrival in Madrid. In all
cases we will provide you with more than one telephone number for your peace of
mind.
WHAT IS THE BEST WAY TO GET FROM THE AIRPORT TO THE
CENTRE OF MADRID?
We recommend taking the metro till Nuevos Ministerios, and
from that station till the centre of Madrid taking a taxi if you have a lot of
luggage. (It will cost you around 10 Euros)
HOW CAN I BE SURE THAT THE PHOTOS WILL LOOK LIKE THE
APARTMENTS REALLY DO?
The photos have been taken to ensure that you can clearly
see the reality of what the apartments look like. Our intention is that our
clients feel the safe and don't feel deceived. |